Begin your journey from potential management material to outstanding first-line manager with a short qualification from the UK's most respected leadership organisation.
Institute of Leadership and Management qualifications are trusted by global organisations such as Santander to increase innovation, teamwork, and strategic thinking through training 70,000 managers each year.
You'll master two key leadership skills from four possible options: project management, planning and allocating work, customer service, and solving problems and making decisions.
You don't need any formal qualifications to enrol on this course, but you should be 18+.
You'll benefit the most from the course if you're a current or potential first-line manager with at least two years' full-time (or three years' part-time) work experience.
Your course is fully online.
To achieve the Award, you'll study your choice of 2 units from the following:
Please note that where this course mentions legislation, this will be based largely on UK law.
For full details of what you’ll learn on each unit, download our ILM course guide.
If you'd like more comprehensive first-line management skills, the Certificate offers a wider range of topics.
‘I previously studied with ICS Learn in the 1990s so I was delighted to find they offered ILM. They're friendly, knowledgeable and supportive. I got a promotion and found the Level 3 course helped me get established in the role.’
- Judith Martin
‘I learnt a lot whilst studying, much of which I could relate to my own workplace, which really brought the coursework to life and helped me to absorb the information. And I enjoyed interacting with my tutor regularly, who was very insightful and patient.’
- Emily Horswell
‘My company takes ILM very seriously, and I have been recognised at work for progression. I get detailed feedback with every assignment within a short period of time, and find myself relating situations at work to the course - it’s helping me even before completion.’
- Trevor Brown