£74/month interest-free

Payments
6 months

Deposit
£75

Total Price
£519

Make An Enquiry

Average completion time3 months

Support period6 months

100% onlinewith unlimited 1:1 tutor support

Start anytime& study at your own pace

Additional feesILM registration fee

Get the practical leadership skills you need to launch your management career
A bite-sized qualification designed for current or aspiring first-line managers
Learn at your own pace and set your own schedule
Unlimited 1:1 support from your personal leadership tutor
9.6/10 Trustpilot rating from 3000+ independent reviews

Why is this course right for you?

Begin your journey from potential management material to outstanding first-line manager with a short qualification from the UK's most respected leadership organisation.

Institute of Leadership and Management qualifications are trusted by global organisations such as Santander to increase innovation, teamwork, and strategic thinking through training 70,000 managers each year.

You'll master two key leadership skills from four possible options: project management, planning and allocating work, customer service, and solving problems and making decisions.

Course Details

Entry requirements

You don't need any formal qualifications to enrol on this course, but you should be 18+.

You'll benefit the most from the course if you're a current or potential first-line manager with at least two years' full-time (or three years' part-time) work experience.

Course content

Your course is fully online.

To achieve the Award, you'll study your choice of 2 units from the following:

Solving Problems and Making Decisions
Understanding Customer Service Standards & Requirements
Managing Workplace Projects
Planning and Allocating Work

Please note that where this course mentions legislation, this will be based largely on UK law.

For full details of what you’ll learn on each unit, download our ILM course guide.

If you'd like more comprehensive first-line management skills, the Certificate offers a wider range of topics.

Download Your Free Course Guide

‘I previously studied with ICS Learn in the 1990s so I was delighted to find they offered ILM. They're friendly, knowledgeable and supportive. I got a promotion and found the Level 3 course helped me get established in the role.’
- Judith Martin

Emily Horswell ‘I learnt a lot whilst studying, much of which I could relate to my own workplace, which really brought the coursework to life and helped me to absorb the information. And I enjoyed interacting with my tutor regularly, who was very insightful and patient.’
- Emily Horswell

Trevor Brown ‘My company takes ILM very seriously, and I have been recognised at work for progression. I get detailed feedback with every assignment within a short period of time, and find myself relating situations at work to the course - it’s helping me even before completion.’
- Trevor Brown

FAQs

We’re a highly respected ILM provider, with a Trustpilot rating of 9.6/10 from more than 3000 independent reviews.

We’re also the world’s most experienced online learning provider, having been pioneers in distance learning for 130 years.

Our flexibility, unlimited tutor support, and interest-free payment plans make it easy to shape learning around your life.

That’s why every year, thousands of students in Ireland and 90+ countries worldwide advance their careers with us.

ILM Level 2 qualifications are designed for current or aspiring team leaders and supervisors. They're perfect if you're just starting out in your management career.

You could study the comprehensive Level 2 Certificate or the shorter Level 2 Award.

ILM Level 3 qualifications are for junior and first-line managers. They're ideal if you have (or will have) management responsibilities but have no formal training.

Choose between the wide-ranging Level 3 Certificate or this course, the bite-sized Level 3 Award.

ILM Level 5 qualifications are designed for middle managers and department heads. They're set at undergraduate level and will develop and extend your existing leadership skills.

Study three units on the Level 5 Certificate, or two on the Level 5 Award.

Right away! When you enrol, you’ll be able to log in to your course and get started within an hour.

There are no set start dates or schedules – everything is shaped around you.

Unlimited 1:1 tutor support online or by phone
Interactive online learning designed by leadership experts
24/7 access to the Student Community, your all-in-one learning platform
Student forums to network and share advice with other learners
In-house student services team, so you’re never more than a message or phone call away from a helping hand

You'll complete one assessment for each unit you study, consisting of short questions and written tasks.

You'll submit these online and they'll be marked by your ILM tutor.

Get in touch with our ILM Advisors by email or by calling +44 141 404 6595.

They’ll talk through your experience, education and ambitions to make sure you’re choosing the right course, then get you enrolled with an interest-free payment plan.

If you have any disabilities which you think might affect your studies or assessments, please tell your Course Advisor before you enrol so we can advise you on whether reasonable adjustments can be made to accommodate your needs.

ILM Level 3 AwardLeadership & Management